For property management
The unit turns. The paperwork starts over.
A unit turn moves through leasing, maintenance, accounting, resident communication, vendors, and owner reporting. Orchard records the repeated route across those systems and proposes a supervised Playbook for the parts your team decides are routine.
The shape of the problem
Where the hours actually go
Every handoff opens another system
Leasing, maintenance, accounting, resident communication, and owner reporting each hold a different piece of the same procedure.
The same record gets entered again
Teams carry property, resident, vendor, and invoice context between portals, inboxes, ledgers, documents, and spreadsheets by hand.
The procedure lives with one person
The person who knows which screen comes next is the process. When they are unavailable, the work changes shape.
What the record holds
Everything above is already happening. None of it is written down.
- The route from an inquiry through listing, property, screening, lease-field, and signature screens
- Which maintenance records return to vendor, inbox, work-order, invoice, and approval views
- How resident-ledger exception work moves between payment, bank, property, spreadsheet, and correspondence screens
- The repeated screen sequence around notices, inspections, unit-turn boards, vendor schedules, and listing status
- How owner-report preparation moves through property ledgers, bills, bank views, reports, and correspondence
What the record can hold while a property operation moves across its existing systems.
The work
Leasing, maintenance, and property operations
The repeated route across the property, learned from how your teams already run it.
- Carrying inquiry and application administration across systems
- Coordinating maintenance records and vendor context
- Working resident-ledger exceptions through the same review path
- Preparing unit turns and owner reports consistently
How it learns the work
Watched, learned, proposed, then armed by you
It starts by watching
Install quietly and keep working. Every five seconds Orchard records which application has focus and what was done inside it: the screen, the control, the value in the field, what was copied and where it landed. Never a screenshot, a printable keystroke, or a password.
Repeated work becomes evidence
One desk generates thousands of observations a day. Across weeks they resolve into the shape of the job: the steps, what varies each time, what never does, which exceptions are real rather than noise, and what the whole thing costs in hours. You do not have to know what to automate first.
It asks before it acts
When the evidence is strong enough, Orchard proposes the piece of the work it is ready to take on, with the receipts underneath it. Nothing runs until someone on your team arms it.
Supervised first. Autonomy earned.
Armed work runs supervised: outward writes wait for approval, every run keeps a step-by-step record, and your team decides when a proven Playbook has earned more room.
Where this work happens today
It records in the systems you already use
- AppFolio
- Yardi
- RealPage
- Entrata
- Buildium
- Resident portals
- Vendor portals
- DocuSign
- QuickBooks
- Excel
Orchard records at the interface, on the same screens your team already uses. No API, no integration project, and no system that has to expose its data before Orchard can see the work happening in it.
Control before autonomy
Your hand stays on the controls
- Not employee surveillance: Orchard keeps task structure, decisions, and outcomes — never screenshots, printable keystrokes, or passwords.
- Nothing acts unreviewed. Work begins supervised, and approvals sit in front of anything that leaves your systems.
- Autonomy is chosen, not assumed — and your team can pause everything at any time.
- Your business owns the result: the Playbook, its procedures, and the record of every run.